Return/Exchange Information

If the buyer decides to return any part of the ordered item, buyers needs to receive a return authorization from Viilante USA within 3 days of receiving the parts/unit. 

Return authorization will be provided if certain conditions are met:
  • Unit/Parts cannot be installed or have any signs of wear.
  • Package and unit/parts need to be in premium condition.
Please take into consideration:
  • Return freight will be on shippers own expense.
  • All return products are subject to a 30% restocking fee, and shipping and handling fees are not refundable.
If you received a damage/defective unit...
  • Pictures are required to demonstrate true defects on products prior to return. 


For any other inquiries, please refer to our Contact page.